Understanding Patient Rights in Sri Lanka’s Healthcare System

In any healthcare system, understanding patient rights is crucial for ensuring that individuals receive fair, respectful, and quality medical care. In Sri Lanka, patient rights aim to protect individuals during interactions with healthcare providers and institutions, allowing them to make informed decisions about their health. Being aware of these rights empowers patients to advocate for themselves and seek appropriate support when necessary. Here’s an in-depth look at the key patient rights in Sri Lanka and why they matter.

1. Right to Informed Consent

Informed consent is a fundamental right in healthcare, ensuring that patients understand the nature of their treatment and the risks involved before agreeing to it. In Sri Lanka, doctors are expected to explain treatment options, procedures, and potential side effects so that patients can make informed choices. This means that before surgery, taking new medication, or undergoing any procedure, patients have the right to be fully informed and to accept or decline the treatment.
Understanding informed consent is especially important when it comes to invasive procedures or experimental treatments. Patients should feel empowered to ask questions about any treatment they do not fully understand. If the information provided is unclear, they are entitled to ask for clarification or seek a second opinion before making a decision. In cases where patients are unable to provide consent, such as in emergencies or for minors, consent must be obtained from a guardian or legally authorized representative.

2. Right to Privacy and Confidentiality

In Sri Lanka, patients have the right to privacy regarding their medical information. This means that healthcare providers must keep a patient’s health records, diagnosis, and treatment information confidential. Except when required by law, a patient’s medical information should not be shared with anyone without the patient’s permission. This right protects patients from having sensitive information disclosed unnecessarily and ensures they feel safe discussing personal health matters openly with their doctors. The privacy of patients is especially important in a small community setting, where a breach in confidentiality can lead to social stigma. Patients can ask about the steps taken by healthcare providers to protect their information and should feel secure in knowing that their health data is handled responsibly. Additionally, in cases where information needs to be shared (such as with specialists or in multi-disciplinary care), the patient should be informed and have a say in how their data is used.

3. Right to Access Medical Records

Patients in Sri Lanka have the right to access their medical records, which includes test results, diagnoses, and treatment plans. This right is essential for ensuring transparency in healthcare, allowing patients to stay informed about their health status and understand the basis of their treatment. Access to medical records also supports patients in seeking second opinions or alternative treatments, as they can easily share relevant medical history with other healthcare providers.
To access their medical records, patients can make a formal request to the healthcare provider or institution. In most cases, hospitals and clinics are obligated to provide copies, either digitally or in print. Reviewing these records allows patients to gain insights into their medical history, monitor progress, and verify the accuracy of their information. If any errors are found, patients have the right to request corrections.

4. Right to Respectful and Dignified Treatment

Every patient has the right to be treated with respect and dignity, regardless of their background, socioeconomic status, or medical condition. This includes respectful communication, compassionate care, and avoiding any form of discrimination or judgment. Healthcare providers in Sri Lanka are expected to be courteous, listen to patient concerns, and provide care that respects cultural and personal beliefs.
Respectful treatment is foundational for building trust between patients and healthcare providers. When patients feel valued, they are more likely to engage in open discussions about their health, which can improve treatment outcomes. In cases where patients feel disrespected or discriminated against, they are encouraged to speak up or file a complaint with the hospital’s patient relations office.

5. Right to Seek a Second Opinion

In Sri Lanka, patients have the right to seek a second opinion, especially when dealing with complex diagnoses or major treatments. This is particularly valuable in cases where patients feel unsure about a diagnosis or treatment plan. Seeking a second opinion can provide additional insights, confirm diagnoses, or offer alternative treatment options. Patients should not feel pressured into making quick decisions, particularly for life-altering treatments. Consulting another doctor can reassure them about the accuracy of the diagnosis or suggest alternative treatments. Many healthcare providers support this right and are willing to provide medical records to facilitate a second opinion.

Conclusion

Understanding patient rights is essential for anyone navigating the healthcare system in Sri Lanka. These rights—ranging from informed consent and privacy to respectful treatment and access to medical records—protect patients and foster a more trustworthy, transparent healthcare environment. By being aware of these rights, patients can make informed choices, voice their concerns confidently, and ensure that they receive the quality care they deserve.
For more information or to learn about patient experiences, Review MDs provides a platform where individuals can share insights, read reviews, and find healthcare providers that respect and uphold patient rights. Remember, being informed is the first step to receiving the care you deserve.